If it’s working now when it wasn’t before, try it with different placement in your usual setup. Attempt to use the mouse on the computer.
Turn off all other wireless devices in the area and those that work on the same band as your mouse. Place the computer on a solid flat surface with space for your mousepad. To determine whether interference is the source of your wireless mouse woes, try to eliminate as many of them as possible. The more of these devices you have, the more difficult it is for a mouse on the same band to have a clear connection. Most devices, including mice, still operate on the 2.4 GHz band, even though 5 GHz and 6GHz bands are becoming increasingly popular.Įven household devices with wireless connectivity can use the 2.4 GHz band some refrigerators connect to grocery shopping apps or Twitter, for example. Interference also comes from overcrowded wireless bands. If you have a large metal desk that you keep the computer under, that metal might be the reason why the mouse isn’t connecting to the computer. Walls, metal surfaces, and other impediments can keep the signal from reaching your computer. Physical barriers are another significant source of interference. While some mice can operate with 30 feet between the device and the computer, that distance is often shortened by other sources of interference. If you try to use the mouse too far from the computer, the wireless connection simply won’t happen. There are a few different sources of interference to consider.ĭistance is a significant source of interference. The connection between your mouse and the computer is weakened or prevented by some problem. Interference IssuesĬertain surfaces can cause wireless signal interference. But using a logical progression to pinpoint it can help save you some time along the way. Of course, the source of the problem can always be something you don’t expect. 
If it works in one program and not another, check program settings before troubleshooting the mouse. For example, if the mouse can move on the screen, the connection is probably working, and one of the keys on the mouse might be broken.
#TRUST MOUSE DRIVER HOW TO#
How to Fix Wireless Mouse not WorkingĪpproach troubleshooting your mouse from a logical perspective to make it as simple as possible. On top of that, issues with the mouse itself can keep it from working even if the wireless connection is stable. Unfortunately, something as simple as a loosely-inserted USB dongle can keep the computer from recognizing the mouse.Įven if the connection is made, specific problems might prevent it from holding the connection. Most problems with wireless mice have to do with the method you use to connect them to the computer. The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it. Since they require a wireless connection, they’re prone to interference and USB dongle problems. A Wireless mouse is a little more complex than a standard mouse that plugs into the computer.
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